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 How do I access "My Account" and view my current reservations on-line? How do I know my reservation is confirmed? Can I add additional passengers to an existing air, car, or hotel booking? How do I search for hotel rates and book a reservation? Can
I make airline, hotel or car reservations by phone? Can I cancel a hotel booking? Can I make changes to a hotel reservation? Will there be any additional charges to my hotel bill? Does Aathitya offer gift certificates? What is the Aathitya Guarantee?
How do I access "My Account" and view my current reservations on-line?Updated and current itineraries for your account can be viewed any time in the "My Account" area of our site. "My Account" is accessed via the "My Account" link located at the top right of all pages on our sit . If not logged on already you will be asked to log-in. For security purposes it is necessary for you to use the same Log-in Name and password entered when making your reservations. Reservation information will appear in the "My Account" area. Other information such as "My FareWatcherSM" and "My Account" are also located on this page. In the "My Account" area just click on the link called reservatiuon History, there select the reservation your are seeking. Once you have selected the appropriate reservation, all details of your trip will be displayed. On each reservation page you also have the opportunity to e-mail a copy of your reservation to a friend or relative. Just click on the link titled "Email to Friend" found at the bottom of the reservation page. How do I know my reservation is confirmed? You may verify confirmation and all current information on your reservations booked by phone and on-line at any time via the "My Account" link located at top right of the Aathitya Travels homepage. we shall send you the confirmation email with the details on the payment options. Once, we receive the payments, we shall send you an email with the link to vouchers and confirmation number. You may also log-in to your "My Account" to print the hotel voucehrs.is your confirmation page. If you did not receive your confirmation email, we recommend that you check the Spam folder in your email to ensure that your confirmation email was not auto-filtered to that folder. Additionally, you may want to add Aathitya to your "allowed" senders list so that we can send you confirmation emails and information regarding your future departures. You can also access your trip details from My Account which is accessible from the Aathitya homepage. Click on the appropriate trip, and click the "Print This Page" button. Can
I add additional passengers to an existing air, car, or hotel booking?We will be glad to assist you in adding additional travelers to your reservations when possible. In some cases we will need to create a new reservation for the new travelers. Rules and processes vary by product. Tours: For additions to your tours, please go on-line and use our support form to submit the request. Hotel: For additions to your hotel reservation you will need to book a new reservation if you require additional rooms. If you have an additional person to stay in your room and you are not exceeding the hotel maximum of guests per room in most cases you can notify the hotel at check in. Car: For additions to your car reservation you do not need to make any changes. If you wish to add someone, just use our support form to inform us. How do I search for hotel rates and book a reservation? To search for hotel rates and book reservations, start from the Aathitya Travels home page and click onto the "Hotel" radio button from the Search Option on the Home Page. Can
I make airline, hotel or car reservations by phone?At present, Aathitya Travels is not taking bookings on the phone. Can I cancel a hotel booking? Canceling Your Hotel Reservation: To cancel a hotel reservation, start from the Aathitya.com home page . Access your account by clicking on the "My Account" link located at the right top of the page. You may be prompted to log-in if you have not already done so. (To review the FAQ 'How do I access "My Account" and view my current reservations on-line?' click here then use your back button to return to this page.) Under "My Account", select the reservation you want to cancel. When reviewing your reservation, you will see button labeled "Cancel". Click "Cancel" to cancel the hotel booking. Cancel fees, if any, associated with your booking will be displayed during the cancellation process. Click the "Cancel Itinerary" button at the bottom of the page if you want to cancel the entire reservation (if you have additional products booked). Can I make changes to a hotel reservation?To make a chnage in the hotel reservation, first log-in to the account via "My Account" and there clink the Link "Reservation History". On the openned page just select the booking you wish to modify. We would like to add that there shall be carge on any modifictaion made to the confirmed booking. The charge shall be from USD 10/INR 500 to one night retention charge. During the festival time and peak season it may also call for full charge. Will
there be any additional charges to my hotel bill? All the confirmed hotel booking shall include most taxes. Incidental costs such as meals, laundry, mini-bar, telephone and parking are not included in your reservation rate. Does Aathitya offer gift certificates? Aathitya offers gift certificates/vouchers for the members. You may also gift our viuchers to your friends/relatives. To buy the gift vouchers coupans, please click here. What
is the Aathitya Travels Guarantee? Backing the Aathitya Customer Bill of Rights, the Aathitya Guarantee is our commitment to you that everything about your booking will be right, or we'll work with our partners to make it right, right away. |
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